Cancellation Policy

  • If cancellations are made 30 days before the start date of the trip, 25% of booking value will be charged as cancellation fees.
  • If cancellations are made 15-30 days before the start date of the trip, 50% of booking value will be charged as cancellation fees.
  • If cancellations are made within 0-15 days before the start date of the trip, 100% of booking value will be charged as cancellation fees.
  • In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases the operator will try his best to provide an alternate feasible activity. However no refund will be provided for the same.

For weekend treks - Nag Tibba and Jwala Devi Trek Cancellations prior to 7 days from the start of the trek 50% refund.
Cancellations less than 7 days from the start of the trek 100% cancellation fees apply.

Please note: In case of refund, there will be a deduction of 5% (bank charges) from the total fee you have paid. Also, if you have opted for a trek insurance, the amount will not be refunded. Refunds will be processed within 7-10 working days from the date of cancellation.